We offer several different postage options to get you your order when you need it.
We aim to dispatch all orders placed before 12 pm on the same working day Monday-Friday, otherwise, they will be dispatched on the next working day.
Royal Mail 1st Class – aims to be delivered next working day for letters and parcels but please allow up to 5 working days for your order to arrive.
Royal Mail Signed For 1st Class – full tracking with signature on delivery. Aims to be delivered next working day for letters and parcels but please allow up to 5 working days for your order to arrive.
Royal Mail Special Delivery – full tracking with signature on delivery. Guaranteed next working day delivery attempted Monday-Saturday.
Courier – for larger or heavier packages we use a range of couriers to get your order to you.
For orders under £25, we will dispatch using International Standard.
For orders over £25, we will dispatch using International Tracked or International Tracked & Signed depending on the country.
You may cancel your purchase within 24 hours for a full refund provided it has not been dispatched yet.
- Products can be returned for any reason within 14 days of the initial purchase.
- Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase.
- Any items which are no longer wanted need to be returned at the expense of the customer.
- Single cards must be returned in the same condition as they were at the time of purchase.
- Sealed product and accessories must be returned in their original packaging, undamaged and unopened. If not returned in this condition then the refund may be refused or a partial refund issued.
- Single-use and redeemable codes are not eligible for returns.
- Please contact us if you have any questions or need to arrange a return.