We offer several different postage options to get you your order when you need it.

We aim to dispatch all orders placed before 12 pm on the same working day Monday-Friday, otherwise, they will be dispatched on the next working day.

 

Domestic Shipping

Royal Mail 1st Class – aims to be delivered next working day for letters and parcels but please allow up to 5 working days for your order to arrive.

Royal Mail Signed For 1st Class – full tracking with signature on delivery. Aims to be delivered next working day for letters and parcels but please allow up to 5 working days for your order to arrive.

Royal Mail Special Delivery – full tracking with signature on delivery. Guaranteed next working day delivery attempted Monday-Saturday.

Courier – for larger or heavier packages we use a range of couriers to get your order to you.

 

International Shipping

For orders under £25,  we will dispatch using International Standard.

For orders over £25, we will dispatch using International Tracked or International Tracked & Signed depending on the country.

Cancellation

You may cancel your purchase within 24 hours for a full refund provided it has not been dispatched yet.

Returns

  • Products can be returned for any reason within 14 days of the initial purchase.
  • Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase.
  • Any items which are no longer wanted need to be returned at the expense of the customer.
  • Single cards must be returned in the same condition as they were at the time of purchase.
  • Sealed product and accessories must be returned in their original packaging, undamaged and unopened. If not returned in this condition then the refund may be refused or a partial refund issued.
  • Single-use and redeemable codes are not eligible for returns.
  • Please contact us if you have any questions or need to arrange a return.